Returns & Exchanges

Return and Exchanges

If you wish to return a product please send it to: KIDKII Danish Design, Nejsumvej 4, 9750 Oestervraa, Denmark When you return the product, please state what the problem is as detailed as possible. Note we do not receive packages sent by fax. code or the like.  Shipping with various shipping companies, in cooperation with KIDKII. Our domestic standard price for orders up to 5 KG is DKK 95. For orders from abroad the freight cost will be indicated in the shipping order. There will in some cases be additional charges relating taxes. It is also possible to collect the product from our stock in Denmark - and then there are no shipping costs. If you want to pick up your order please agree this with sale@kidkii.com mail or telephone +45 2222 1988. If your order is in stock, it will normally be packed and shipped the next business day after receipt of your order. Shipping time is normally 3-5 business days for domestic packages and 3-8 business days for international parcels.

Return policy

On new non sale items you have 14 days to cancel. Rights are from the day you received the goods. The return right can only be exercised if the item is returned in the same condition and quantity as shipped by Kidkii. The right to return goods is lost, if you use the product in a way which obviously reduces the sales value significantly. When buying clothes, the original packaging pose a significant proportion of product value. Remember to always return the package with the product, to be sure that the conditions for exercising the right are met. If you regret your purchase, the goods must be sent to: KIDKII Danish Design, Nejsumvej 4, 9750 Oestervraa, Denmark. If you regret your purchase within 14 days from date of purchase, we refund the purchase-amount. The amount will be transferred to your card or to your bank account, once we have received the product and verified that it meets the conditions of refund. The only cost you have when you change your mind, is the postage to send the product back to us. Remember, you must attach a copy of the order confirmation. Note we do not receive packages sent by fax. code.

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